Relationship management: you know how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.
Source: Emotional Intelligence (EQ) – Five Key Skills for Raising Emotional Intelligence @ HelpGuide.org
Tools
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- Emotional Intelligence @ Mind Tools
Excerpt: It’s usually easy to talk to and like people with good social skills, another sign of high emotional intelligence. Those with strong social skills are typically team players. Rather than focus on their own success first, they help others develop and shine. They can manage disputes, are excellent communicators, and are masters at building and maintaining relationships.
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