If you smell gas, call the National Gas Emergency Service on 0800 111 999 to speak to a trained operator who will take all the details and advise on action – either for you to do or they may send an engineer to investigate. The service operates free callout throughout the UK*. Don’t flip electrical switches, and do turn the gas off at the meter if you can.
What do I do if I smell gas?
- use your nose – gas has a detectable smell. If you can’t smell anything, there are physical symptoms including dizziness, nausea and headaches that you would only get when inside
- don’t operate any electrical switches or flames, as these could ignite the gas
- ventilate the property – open windows and doors to let the gas escape
- turn the gas off at the meter – to stop the source of the leak if it’s somewhere in the house
- call the National Gas Emergency Service for help
- evacuate if necessary – get everyone out of the property
- tell the neighbours – in case they may be affected
- wait for the all clear – the engineer fixing the leak will let you know when it’s safe to go back in
- Safety is National Grid’s top priority @ National Grid
Excerpt: If you smell gas or are worried about gas safety, you can call 0800 111 999 at any time, day or night. Just pick up the phone, dial the number and you will be put through to a trained operator who will take all the details.
For help contact:
- National Gas Emergency Service on 0800 111 999
Message supplied by: Rich @ Respect Yourself