Emotional intelligence consists of four attributes: self-awareness, self-management, social awareness and relationship management.
- Emotional Intelligence Toolkit: 5 steps to reduce your stress and bring balance to your life @ HelpGuide.org
- Emotional Intelligence @ Mind Tools
Excerpt: Emotional intelligence is the ability to recognize your emotions, understand what they’re telling you, and realize how your emotions affect people around you. Emotional intelligence also involves your perception of others: when you understand how they feel, this allows you to manage relationships more effectively.